Air Canada — Mobile App Design
Studio: Infusion
Role: UI Design & Concept Development
Contract: January – May
Contract: January – May
During my contract at Infusion, I worked with a distributed team across Toronto and Kraków to rethink and modernize Air Canada’s mobile app experience. The goal was to address key usability issues and set a new standard for functionality and customer engagement.
Key responsibilities included:
• Identified key user pain points and opportunities for improvement
• Developed and pitched new concepts to redefine the app’s strategic direction
• Led UI design through a shift from waterfall to agile workflows
• Integrated mobile best practices for features like flight itineraries, booking updates, shareable content, and in-app promotions
• Created an icon design system and content guidelines for cross-platform consistency
Although the project was paused due to internal restructuring, the work established a strong design foundation for future development.
Mock-ups and Concept Experiments
